Frequently Asked Questions

If your questions aren't answered here, or to learn more, please request a free consultation.

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  1. What is a virtual assistant?
  2. How can avertua help my business?
  3. What type of businesses do you work with?
  4. I'm a little unsure about the "all-virtual" element. How does the process work?
  5. How do I choose a virtual assistant for my business?

What is a virtual assistant?

A virtual assistant, or VA, is a business owner who provides support services to clients who are usually business owners themselves. Essentially, a VA is someone who works with multiple clients off-site, or virtually, to complete projects and tasks. For more information on what a virtual assistant does, please visit the Virtual Assistant Hub.

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How can avertua help my business?

avertua can help you grow your business by working with you to streamline your day-to-day processes. By using a virtual assistant to take care of tasks and projects that tend to monopolize your time, you will find you have more time to focus on growing your business.

You might be surprised at all of the ways we can help your business -- managing the daily barrage of e-mail, typing notes from an important meeting, creating marketing materials, designing or updating your website, proofreading a proposal, managing a database of contacts, and many other services.

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What type of businesses do you work with?

We work with all types of businesses! Whether you are a business owner, an independent consultant, an executive coach, a real estate agent, a writer, an attorney, an accountant, an entertainer, or any other professional, we can help!

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I'm a little unsure about the "all-virtual" element. How does the process work?

At avertua, we have a standard process we follow when working virtually, allowing clients to assign projects via e-mail, phone, fax or mail. For clients who request consistent month-to-month services, regularly scheduled phone conferences are a great way to stay in sync.

For project-based work, avertua provides a secure development area for each client where project proofs are posted for the client's approval.

The most important thing to remember is that the relationship should always be collaborative, and as in any partnership, good communication is key.

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How do I choose a virtual assistant for my business?

As with any business decision, research is very important. Make a list of the services you need assistance with and any requirements you have for the relationship. Once you locate a few virtual assistants that fit your model, request a phone interview. Not only does this give you the opportunity to get to know the virtual assistant, but it gives both parties a chance to talk about the specific tasks to determine if the match is a good fit.

A great way to explore a relationship with a virtual assistant is to hire them for a small starter project. Doing this will give you a feel for the process, their responsiveness and communication skills, and their quality of work without the long-term commitment.

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